Our purpose and strategy
Our purpose is Helping Britain Prosper.
"In the first quarter of 2025, the Group delivered sustained strength in financial performance. In particular, net income continues to grow, following the upward trajectory established in the second half of last year. We maintained our cost discipline and asset quality remains resilient. We remain confident in our 2025 and 2026 guidance.”
Charlie Nunn, Group Chief Executive
£1.1bn
Statutory profit after tax
£4.4bn
Net income
£2.6bn
Operating costs
12.6%
Return on tangible equity
54.4p
Tangible net asset value per share
13.5%
CET1 ratio
14 March 2025 | Rohit Dhawan
Artificial Intelligence (AI) will revolutionise the financial services industry over the coming decade – impacting everything from customer experience to administrative operations.
09 April 2025 | Josh Cunningham
Right now, the digital landscape is changing at an unprecedented rate.
We’re creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
Our purpose is Helping Britain Prosper – it’s what drives us, what makes us different and defines how we profitably grow.
We have an important role to play in creating a more sustainable and inclusive future for people and businesses, by shaping finance as a force for good.
>£15bn
of funding provided to first-time buyers.
>£10bn
of sustainable finance provided for Commercial Banking customers in 2024.
>2bn
new funding supported in the social housing sector in 2024.
c.£35m
donated to our Charitable Foundations in 2024.
With over 325 years' heritage across our family of brands, we serve and support the evolving needs of our customers and clients across the UK.
Our culture is more than just a statement. It's who we are, how we think, what we value and how we behave.